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Showing green for over a month now but no refund received

Please I submitted my validation around August and it was verified last month and till now I'm yet to receive any refund please help rectify this..

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Validation/refund For the past 1 month, my portal is yet to turn green even after having provided all the necessary details. Pls look into
After verified Green, confirm when to receive payment
Hello please what’s really going on with refunds and validation? Doing this over a year now and still nothing to prove please help out

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