Dear Investor,

To upload the required documents for your refund request, please follow these steps:

1. Log in to your themap.ng account.

2. Navigate to the Refund Request section on your dashboard.

3. Click Upload Documents.

4. Attach the required documents (such as proof of payment, valid ID, and any other supporting documents requested).

5. Review the uploaded files to ensure they are clear and complete.

6. Submit the documents for review.

Once submitted, our team will verify the documents and provide updates on the status of your refund request.

If you encounter any difficulties during the upload process, kindly let us know, and we will be happy to assist further.

Thank you for your patience and cooperation.

Adedapo Ajiboye,

Thank you for bringing your concerns to our attention. We wish to assure you that your submission has been received and remains under review. All cases are processed in the order and manner prescribed by the established verification procedures.

Please note that once the verification process by our Accounting Team is successfully completed, the status of your case will be updated accordingly and reflected in the system as green.

We also wish to clarify that the refund process is being conducted under the supervision and directives of the Federal High Court. As such, all actions relating to refunds are subject to the approved legal and administrative framework currently in place.

We appreciate your patience, understanding, and continued cooperation throughout this process.

Customer Support Team,

Themap.ng

Thank you for submitting all the required documents for validation. Kindly note that validation is carried out by the appropriate team and processing times may vary depending on the volume of applications received. Once your validation is successfully completed, your refund payment will be processed accordingly. We appreciate your patience and understanding.

Customer Support Team

Themap.ng

Thank you for submitting your documentation. Kindly note that all refund applications are subject to a validation and review process. The timeline for validation and payment may vary depending on the volume of applications and the completion of the verification process. Once your validation is successfully concluded and approved, you will be notified accordingly. We appreciate your patience and understanding.